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I think Smart Bro is screwing with me. The first time we availed of their service was on the Php 777 promo I think which was for their 300+ kbps connection. They then promoted their new higher connection speed (768 kbps for Php 998) by allowing us free usage for about 2 months. Naturally, after the promo expired, we upgraded to more thn double our bandwidth. It went ok for a year or so.
Recently, however, things seems to have changed.
* Connection has become intermittent. Occasionally, the connection will be lost for a few minutes and would be back up before you could complete a call to their customer service number.
* Download speeds tops at 30 kBps these days. It used to be 42 kBps.
I wonder how I can file a complaint that they will actually on. I mean, let's face it. Their customer service / technical support aren't really supportive technically.
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